FAQS

GENERAL

Are these vision board planners and products and notebooks available anywhere else?

Not at this time. They are EXCLUSIVE to www.fotsplanner.com

How long does vision board planning take?

As long as necessary. This process is about you and your personal walk as a believer. There are 9-character traits of the Spirit. If you decide, take 9 months of the year, 1 character trait per month, to really focus on the material. Review towards the end of the year and repeat in areas where you see additional growth is needed.  If you did it alone the first time, this time grab an accountability partner, family members, or a group of friends to aid in focusing on areas you may not have thought of. 

What if I am not a spiritual person?

While our vision board planner is biblically based, we offer practical solutions for growth in nine areas of life, in an effort to assist anyone in becoming a better person.

 Is there an age range for vision board planning?

While the subject matter centers around morality for all ages, the FOTS vision board planner is specifically directed towards both young and mature adults. With a little guidance through focus groups, our vision board planning products can be tailored for the use of teens as well.

Are your products for women only?

Absolutely not! Our vision board journal is for both men and women. We also offer products specifically for men.

Do you have to begin vision board planning at the beginning of the year?

There is no specific year. When you’re ready to begin, you can. Our only request is that you take your time to be present, to perform this self-reflection/examination. FOTS vision board planning is for you and about you.

Where are your products made?

Every product offered is made in the USA!

 

PROCESSING AND SHIPPING

What are the processing and shipping times?

Standard: All our products (excluding digital) have a 3-5 business day processing window. However, with the impacts of COVID-19 and heightened safety and security measures, orders may experience a 7-10 business day processing window before shipping. Once shipped, orders can take up to 7 business days to reach you depending on where you are located. Please note that shipping carriers, too, are experiencing delays so the transit time is subject to change.

What’s the difference between processing and shipping time?

Processing entails how long it takes to prepare you order for shipping. Shipping is the actual shipment times based on the carrier and your location.  

Where do you ship from?

We ship directly from our warehouses in four locations in the United States:

Los Angeles

Charlotte

Maryland

Wisconsin

 

RETURNS & EXCHANGES

Do you offer refunds?

Refunds on our journals are available minus the original shipping cost on physical products only, within 30 days of receiving your order.

NOTE: Used or damaged journals and planners do not qualify for a return.

Products must be in their original selling condition, no marks, tears, damage, or use of any kind. Contact hello@fotsplanner.com for more info.

What if I am returning an order of 10+ planners/notebooks?

For planner orders of 10 planners/notebooks or more, a 25% restocking fee will be deducted from the refund amount.